FAQs
Bags
A standard-sized bag (21×13×7 cm) can accommodate a phone, keys, a cardholder, sunglasses, lipstick, and other small items. The mini beaded bags are suitable for just a phone and keys, while the office-style bags fit more and larger items, such as a notebook, tablet, etc.
The size and color of each bag can be tailored to your needs through a custom-made order. Please contact us by phone, email, or social media for more information and to guide you through the ordering process.
The completion time for a custom-made order is typically 15 business days after order confirmation. This timeframe may vary depending on the volume of current orders. You will be updated directly upon submitting your order request.
The beads used for our bags—both the pearls and the "crystal" beads—are made of high-quality acrylic. This ensures the bag maintains its shape while keeping its net weight light.
You can change the chain color from gold to silver (or vice versa) via a custom order. Simply reach out to us by phone, email, or social media.
Clothing
A detailed size guide with specific measurements for chest, waist, and hips is provided for every garment.
Our garments generally run true to size. The brand is known for easily adapting to various body types, as most designs feature adjustable corsets and circle skirts.
Each garment comes with a care tag detailing the fabric composition and specific cleaning instructions.
All products, both clothing and bags, are 100% handmade. They are designed and crafted in Cyprus, exclusively by the designer.
Shipping & Returns
Orders are shipped within 3–5 business days for Cyprus and Greece. Shipments within Cyprus are handled via ACS, and shipments to Greece via Geniki Taxydromiki.
Shipping fees are €4 for Cyprus and €10 for Greece. We offer free shipping on all orders over €200.
Product exchanges are accepted within 10 days, provided the item is unused and retains all its original tags. The new item must be of equal or greater value than the original, and all shipping costs for the exchange are covered by the customer.
Please note that we do not offer refunds.
To exchange an item, please contact us via email within 10 days of purchase, stating the reason for the exchange and attaching photos showing the condition of the product. Once approved, you will receive instructions on how to proceed.
Exchanges can only be made between products of the same category. You cannot exchange a bag for a garment, or vice versa.